Do you or your staff work alone, work in the community or work unusual hours?
Any person that interacts with the public in any way has the potential for conflict, this is not necessarily physical conflict. If you or your staff are in a position to offer or refuse/withhold services etc. then the possibility of conflict arises. If so then you need our Conflict Resolution Course.
Courses can be linked adapted to suit the client’s individual needs and requirements to include any of the following.
· Full Self Defense Training · Lone Working
· Aggression and Violence in the Work Place · Dynamic Risk Assessment
· Conflict Resolution · Use of Force Legislation
· Communication Skills · Personal Safety Awareness
· Control & Restraint · Basic Breakaway Techniques
· Batons · Handcuffing · Violent Person Restraint Techniques
· Defensive Spray Training · Searching Techniques
· Statement & Report Writing Skills · First Aid Courses
· Driving Courses · Evidence Gathering · Instructor Courses
The above can be initial or refresher / re-certification courses and can also be tailored for CPD (Continual Personal Development) if required.
All students receive certification for attendance and many carry accredited qualifications.
For details of courses, costs and requirements please contact us for more information or click on the downloads on the Booking page, these can be printed and posted with your booking fee.
How to prevent difficult situations developing, very useful course
JW - Sea Fisheries
Excellent course, pitched at the right level for our group needs
PG - Audit Company